Shipping policy

At Sixth Finger, we are committed to delivering your products safely and promptly. Please review our shipping policy below for complete transparency on how we process and ship your orders.

1. Shipping Charges

Domestic (India)

We offer free shipping across India on all orders unless otherwise stated during promotions or special offers.

2. Processing and Delivery Timelines

Order Processing

All orders are processed and dispatched within 1–2 business days after confirmation.

Estimated Delivery Time

India: 3–7 business days depending on the delivery location.

Please note that delivery timelines may vary during public holidays, peak seasons, promotional events, or due to unforeseen logistics delays.

3. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email or SMS containing your tracking number and tracking link.

You can use this tracking information to monitor the real-time status of your shipment.

4. Shipping Address Accuracy

To avoid delivery issues, please ensure that your shipping address and contact details are accurate at the time of placing your order.

If an order is returned due to an incorrect or incomplete address, the customer may be required to pay reshipping charges.

5. Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us within 12 hours of placing the order.

Once an order has been processed or dispatched, we will not be able to modify or cancel it.

For assistance, please contact us at info@getsixthfinger.com.

6. Lost, Delayed, or Damaged Shipments

In the rare event that your order is lost, delayed, or arrives damaged, please contact our support team with your order number and relevant details.

We will investigate the issue and take appropriate action, which may include:

  • Replacement of the product
  • Refund processing
  • Coordination with our logistics partner

7. Delivery Delays

While we strive to deliver all orders within the estimated timelines, Sixth Finger shall not be held liable for delays caused by:

  • Courier partner delays
  • Natural disasters
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Unexpected logistical issues

8. Business Information

Brand Name: Sixth Finger

Website: www.getsixthfinger.com

Email: info@getsixthfinger.com

Business Details

  • Trade Name: Dropmallhub
  • Constitution of Business: Proprietorship
  • GSTIN: 27ERLPB0749B1Z2

Registered Business Address

Ground Floor, Plot 72/74
Dontad Street, Khadak
Chinchbunder, Mumbai
Maharashtra – 400009
India

9. Contact Information

If you have any questions regarding shipping, please contact us:

Sixth Finger
Email: info@getsixthfinger.com
Website: www.getsixthfinger.com